Privacy Policy

Last updated: 28 Jan 2025

Factor.ee (hereinafter ‘we’, ‘us’ or ‘our’) takes your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website at https://factor.ee. Please read this policy carefully to understand our practices concerning your personal data and how we handle it. By using our website, you agree to the terms of this Privacy Policy.

1. What information do we collect?

We may collect the following types of data:

a. Personal data

Personal information you voluntarily provide to us when filling out a contact form, subscribing to our newsletter, or otherwise interacting with our website, such as:

• Name
• E-mail address
• Phone
• Company name
• Company registry code

b. Non-personal data

Information that does not directly identify you but may include:

• Browser type and version
• Operating system
• IP-address
• Device type
• Website usage data (pages visited, time spent on pages, clicks)

c. Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience and collect information about website usage. For more details please view section 7 (Cookie Policy).

2. How do we use your information?

We use the collected information for the following purposes:

1. To provide and manage our services
2. To personalise your experience on our website
3. To communicate with you, including responding to your inquiries or sending newsletters
4. To analyse website usage and improve our services and content
5. To comply with legal obligations.

3. How do we share your information?

We do not sell or rent your personal data. However, we may share your information in the following cases:

• With service providers: We may share your data with third-party service providers who assist us in services like hosting, analytics, or email delivery.
• To fulfil legal obligations: We may disclose information when required by law or to protect the rights, property or safety of Factor.ee, our users, or others.
• With your consent: We may share your information with third parties if you have explicitly given your consent.

4. Data retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting or reporting purposes.

5. Your rights

As a user, you have certain rights concerning your personal data, including:

1. Access and correction: You have the right to request access to your personal data and correct any inaccuracies.
2. Deletion: You can request the deletion of your personal data, except when this conflicts with legal obligations.
3. Withdrawal of consent: You can opt-out of newsletters or marketing emails by clicking the unsubscribe link in our emails.
4. Data portability: You have the right to request a copy of your data in a structured, commonly used format.

To exercise these rights, please contact us at [Insert contact email].

6. How do we protect your data?

We implement appropriate technical and organizational measures to protect your personal data from unauthorised access, loss, misuse, or alteration. While we strive to secure your information, please note that no data transmission over the Internet is 100% secure. Therefore, we cannot guarantee absolute security.

7. Cookie Policy

Cookies are small text files stored on your device to enhance your website experience. We use cookies to:

1. Remember your preferences and settings.
2. Analyse website usage to optimise performance.
3. Provide targeted content and advertisements.

You can manage or delete cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

8. Third-party links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

9. International users

If you access our website from outside Estonia, your information may be transferred, stored, and processed in Estonia or other countries where our service providers are located. By using our website, you consent to such transfers.

10. Children’s privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we learn that we have collected data from a child, we will delete it.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, with the updated date stated as ‘Last updated’. Your continued use of the website after any changes means you accept the updated policy.

12. Contact us

If you have any questions concerning this Privacy Policy or our data handling practices, please contact us:

• E-mail: info@factor.ee
• Phone: 372 660 4095
• Address: Pärnu mnt 10, 10148 Tallinn

Thank you for trusting Factor.ee. Your privacy is important to us!